Dynex DX-ECDRW200 Specifications download pdf (Page 14)

Troubleshooting

WRITE PROBLEMS

Symptom Possible Causes Solutions

No drive recognition Bad connection between

USB cable and your USB2.0

CD-RW drive

Make sure that USB cable is not damaged.

Using other writing

software which does not

support your USB2.0

CD-RW drive

Use the writing software provided with this CD-RW drive. When using

other software, make sure your CD-RW drive is supported by contacting

the software supplier.

Cannot write Using other writing

software which does not

support your USB2.0

CD-RW drive

Use the writing software provided with this CD-RW drive. When using

other software, ensure your CD-RW drive is supported by contacting the

software supplier.

Disc inserted upside down Reinsert the disc with the label side up.

No power Check to make sure that the power cord is securely connected.

USB cable isn't connected

properly

Make sure the USB cable is firmly connected and that the connectors are

not damaged.

More than one CD writing

software application is

installed.

Remove other CD writing software. Your hard drive should contain only

one CD writing software.

Cannot add data to CD-RW Previously written with

another CD writing

software application

If different CD writing software is used, errors may occur. Always use the

same CD writing software.

CD-RW disc capacity has

been exceeded

Capacity of CD-R/RW disc is limited to 650MB (74 min-type), including

lead-in, lead-out, and TOC data. Use a new CD-R/RW disc if the capacity

is insufficient for the additional data.

Cannot write at highest

speed

CD-R/RW media not

compatible with the

highest speed

Use discs that are compatible with the highest speed or write at a lower

speed.

Defective CD-R/RW media CD-R/RW media may be dirty, scratched, or damaged. Rewrite on

another CD-R/RW disc.

Using other CD writing

software not bundled with

your CD-R/RW drive

Use the CD writing software provided with this CD-RW drive. When

using other software, make sure your CD-RW drive is supported by

contacting the software supplier.

Source drive does not

support highest speed on

the fly

Copy all files to hard drive, then write from the hard disk to the CD.

Otherwise, select a slower writing speed.

Source disc is poor-quality Make image files, then burn image file onto the CD-R/RW disc.

DMA function disabled Make sure to enable DMA function on both source and target drives.

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Dynex DX-ECDRW200 Specifications Page 14

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